FREE SHIPPING* - FREE WATER SENSOR*

FAQs

No. Only purchases through this website are eligible for the free water sensor promotion (when applicable.)

Receive 1 (one) FREE* water sensor at checkout with the purchase of an Xtreme Mat. 

ONE Free water sensor will automatically be added to your cart when you purchase an eligible item (cabinet mat).

*Limit 1 free sensor per customer.

Creating multiple orders will not result in additional free sensors. Additional sensors can be purchased from the Water Sensors page.

Free water sensors are only available with mats purchased on xtrememats.com and are subject to availability and active promotion periods.

Yes! Please check out our how-to guide and Step Drill Bit attachment that make modifications a breeze. If you have ANY questions about sizing, please call us at 407-392-0950.

No. If you e-mail us at customerservice@xtrememats.com with your cabinet dimensions we will find you the best fit. We are always taking suggestions so if you have a size you think we should be making, please drop us a line and we'll take it into consideration with our next roll-out.  If you have ANY questions about sizing, please call us at 407-392-0950.

Yes! Send us an e-mail with a bulk quantity estimate! customerservice@xtrememats.com

The mats are shipped in large boxes ranging from 29" x 21" x 2" up to 39" x 23" x 2" with a maximum of 3 mats per box. If you order more than 9 mats they will ship in case packs of up to 20 in boxes 30" x 25" x 6" up to 39" x 25" x 6". We ship via Fedex and therefore cannot ship to P.O. Boxes. We do not usually ship outside of the continental United States with the exception of Canada Hawaii, Alaska, and Puerto Rico, If you require international shipping please contact us at customerservice@xtrememats.com or call 407-392-0950 for shipping arrangements. Please save your box until you are sure the mat is the right size for you; you will need it in the event you need to return or exchange the mat!

Yes! We are proud to support our troops with an exclusive Military, Armed Forces, and First Responders discount. We welcome all Active Duty members, Reservists, Veterans and Retirees, including their immediate families, of the U.S. Air Force, Army, Coast Guard, Marine Corps, Navy, and National Guard to take advantage of this exclusive discount on eligible products.  Please message us for a military discount at customerservice@xtrememats.com or by using the chat icon.

Measure the inside of your cabinet from front to back and side to side.  Make sure to check the location of the plumbing lines and note if they are coming through the bottom of the cabinet.  If they are coming through the floor of the cabinet, are you prepared to retrofit the mat to accommodate the pipes?  If you have ANY questions about sizing, please call us at 407-392-0950. Click here for SIZE CHART

We manufactured our mats to fit multiple cabinet manufacturers. Our mats are pliable and flare out to make up the difference from one cabinet manufacturer to another.  Your cabinet MUST be LARGER than the dimension of the mat you are purchasing.  If you have ANY questions about sizing, please call us at 407-392-0950.

Yes. It can be flexed around the center post. If you have ANY questions about sizing, please call us at 407-392-0950.

The circle indent in the center rear of the mat is specially designed to house the water sensor unit.  If the mat is installed correctly, the water sensor indent will be in the back of the cabinet and the words "Xtreme Mat" will be along the right side of the cabinet.  The walls for the front and back of the mat are flared differently on purpose so it is important that you install the mat correctly.

Yes. The back has a circle in the center of the mat for the water sensor.  Ideally, the water sensor will be in the rear of the cabinet.  If the mat is installed correctly, the water sensor indent will be in the back of the cabinet and the words "Xtreme Mat" will be along the right side of the cabinet.  The walls for the front and back of the mat are flared differently on purpose so it is important that you install the mat correctly.

Yes, the majority of kitchen cabinets are 24" deep, standard bathrooms are 21" deep. Laundry cabinets vary in size depending on the builder; please measure. Custom cabinets are exactly that, custom; you will need to measure. We strongly suggest measuring the width and depth of your cabinets before placing the order.  All of our bathroom mats have 19" depths and our kitchen mats have 22" depths. If you have ANY questions about sizing, please call us at 407-392-0950.

Yes, we suggest replacing the rotted wood on the floor of the cabinet. Another option is to dry out the floor of the cabinet and have your local home improvement store cut a bottom panel to size using 1/8 inch wood stock. After installing the new bottom, then install our Xtreme Mat.

To clean your mat use mild soap and water, and a damp sponge or cloth. Upon cleaning your mat, dry throughly before reinstalling within the cabinet.

Most orders ship the following business day. We do not ship on weekends. Orders placed during holidays will be shipped the next business day.

Begin your return here: Returns Please save your box until you are sure the mat is the right size for you; you will need it in the event you need to return or exchange the mat!

Yes. When cleaning your cabinet, please ensure it is completely dry before placing the mat. Our mats are waterproof therefore, if any moisture / liquid becomes trapped under the mat it will not dry. Prolonged exposure to moisture / liquid may cause mold or mildew and / or damage your cabinet base.

We only accept returns for products ordered from Xtrememats.com. If you purchased your mat through one of our other retailers, please contact them directly to begin a return.

We offer free shipping with most purchases however we are unable to provide free return labels due to the high shipping costs of our products.
Begin your return by going to our Returns page and creating a return. If you choose this method, you will be charged for the pre-paid return label and it will be deducted from your refund. Our rates are substantially lower than retail shipping rates and are usually around $12 per return. If you'd like to purchase a return label on your own please return the mat to:

Xtreme Mats Returns Dept

641 E Crown Point Road

Suite 110

Ocoee, FL 34761

Be sure to include your name and order number on the box and inside the box with your mat. Including the original packing slip in the box is also helpful. Please e-mail us at Customerservice@xtrememats.com to let us know you are returning the mat so we can expect it.

You will receive a refund to your original payment method as soon as the product is received and inspected.

We do not do exchanges so you will need to reorder the correct size. Please confirm with us if you are unsure of the size you need.

One of the benefits of ordering directly from our website is that we can handle all of your order issues immediately. Unfortunately, if you ordered your product through a different retailer, you will need to use their contact methods to address any order, shipping, or payment methods. They will contact us if they need clarification but we are required to work through their established channels if the product was purchased through their site.

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