Privacy Policy

At Xtreme Mats, LLC your privacy is a top priority.

Xtreme Mats, LLC places the highest value on your privacy and security. We take the protection and proper use of your personal information seriously, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

Xtreme Mats, LLC does not share customer information (including e-mail addresses) with any outside parties. We may only disclose information when you tell us to do so, to identify or contact you, or to protect your rights or the rights of Xtreme Mats, LLC as required by law. Any personal information you provide to us on our website when you register or update an account, enter a promotion, shop online or request information (i.e. name, address, e-mail address, telephone number) is maintained in a database on our secure Web server and our internal systems.

Cookies

We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our website. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. Xtreme Mats, LLC places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience - such as holding items in your shopping bag, accessing your address book, or providing you with customized pages based on your past viewing or purchasing preferences. We also use cookies to track traffic to different parts of the website in order to make improvements and optimize your shopping experience.

If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.

Security

The security of your information is very important to us. We use the 256-bit Extended Validation Secure Socket Layer (EV-SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Xtreme Mats, LLC.

Transactions processed through XtremeMats.com are always 100% safety guaranteed.

Your Information

You can edit your Xtreme Mats account information at any time. We reserve the right to send you certain communications relating to the Xtreme Mats service, such as service announcements, administrative messages and the Xtreme Mats, LLC newsletter that are considered part of your Xtreme Mats account, without offering you the opportunity to opt-out of receiving them. You can delete your account by contacting customerservice@xtrememats.com.

If you give us your email address either on the home page or when you register or order, we will send you emails about promotions. To remove yourself from our email list you mac may click "unsubscribe" from any promotional email or send an email to customerservice@xtrememats.com and request to change your subscription status to unsubscribe.

For more information on how your information is used, click here.

Protecting Your Information

Xtreme Mats, LLC does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with Xtreme Mats, LLC under confidentiality agreements. These companies may use your personal information to help Xtreme Mats, LLC communicate with you about offers from Xtreme Mats, LLC and our marketing partners. However, these companies do not have any independent right to share this information.

We provide the information to trusted partners who work on behalf of or with Xtreme Mats, LLC under confidentiality agreements to process, fulfill or ship your order.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Xtreme Mats terms of use, or as otherwise required by law.

We transfer information about you if Xtreme Mats, LLC is acquired by or merged with another company. In this event, Xtreme Mats, LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.

Call Transcription Notice

We may record or transcribe telephone calls conducted with our customer support team. These recordings or transcriptions may be processed by us or our authorized service providers for operational purposes, including system optimization, service quality assurance, staff training, and customer experience improvement.

SMS Consent, Terms, and Privacy
SMS Opt-In / Consent

By voluntarily providing your mobile phone number, you authorize Xtreme Mats LLC or Xtreme Golf Cart Mats LLC to send SMS communications related to providing customer service, relaying order information, or sending promotional offers as requested by the customer. Your consent is not a condition of purchase.

Message Frequency

The frequency of SMS messages may vary based on your engagement and interactions with us.

Message & Data Rates

Standard message and data rates may apply. These charges are determined by your mobile carrier and service plan.

Opting Out

You may discontinue SMS communications at any time by replying “STOP” to any message you receive from us. After submitting a STOP request, you will receive a confirmation message, and no further SMS messages will be sent unless you provide renewed consent.

Help & Support

For assistance or additional information regarding our SMS program, reply “HELP” to any SMS message or contact our support team at:
Phone: 407-392-0950
Email: customerservice@xtrememats.com

Online: xtrememats.com/contactus

SMS Privacy Assurance

Your mobile phone number and any related SMS consent information will be used exclusively in accordance with this Privacy Policy. No mobile information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are strictly excluded from all categories of sharing outlined in this Privacy Policy.

End users may opt out at any time by replying “STOP”, and may request help by replying “HELP”. Message frequency may vary. Message and data rates may apply.

POLICY UPDATES

Xtreme Mats, LLC may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Xtreme Mats, LLC account or by placing a prominent notice on our site.

If you have any concerns or questions please email us at customerservice@xtrememats.com